Terms of service.
These terms govern your access to and use of Clevyre's website, Shopify apps, dashboards, and related services (together, the "Services"). By installing an app, creating an account, or using any part of the Services, you agree to these terms.
1. Who we are
"Clevyre", "we", "us", and "our" refer to the entity operating the Services. "You" refers to the merchant, store owner, or individual using the Services. If you accept these terms on behalf of a business, you confirm that you have authority to bind that business.
2. The Services
Clevyre publishes accessibility tooling for Shopify storefronts — currently the Clevyre Accessibility Widget. The Services are offered "as is" and may evolve, gain new features, or have features deprecated over time. We will give reasonable notice before removing or materially changing a paid feature you rely on.
3. Your account
You are responsible for keeping your Shopify account, billing details, and any login credentials secure. Notify us promptly if you suspect unauthorised use. You must be old enough to enter into a contract in your jurisdiction.
4. Subscription, billing, and refunds
- Paid plans are billed through Shopify's billing system on the cadence you select (monthly or annually).
- Free plans remain free within the documented impression limits. If you exceed those limits we may rate-limit the widget or suggest an upgrade.
- You can cancel at any time from your Shopify admin. Cancellation stops future billing; charges already incurred are non-refundable except where required by law.
- If we materially change pricing, we will give at least 30 days' notice. Continued use after the change takes effect counts as acceptance.
5. Acceptable use
You agree not to:
- Reverse engineer, decompile, or attempt to extract source code, except where applicable law permits it.
- Resell, sublicense, or redistribute the Services without our written permission.
- Use the Services to send unlawful, infringing, or malicious content, or to interfere with other merchants' use of the Services.
- Probe, scan, or load-test our infrastructure without prior written permission. If you've found a vulnerability, please contact us before any disclosure.
6. Your content and data
You retain ownership of your storefront content. By using the Services you grant Clevyre a limited licence to process the data described in our Privacy Policy for the purpose of running the Services on your behalf.
7. Intellectual property
The Services, including the Clevyre wordmark, brand assets, software, and documentation, are owned by Clevyre or its licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Services for your store while your subscription is active.
8. Third-party services
The Services depend on third-party platforms — Shopify, AWS, Cloudflare, payment processors. Their terms also apply to your use of the Services in combination with theirs. We are not responsible for third-party outages or changes that affect the Services.
9. Disclaimers
To the maximum extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted, secure, or error-free.
10. Limitation of liability
To the maximum extent permitted by law, Clevyre's total liability for any claim arising out of or relating to the Services is limited to the amount you paid for the Services in the twelve months immediately preceding the claim. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill.
11. Indemnity
You agree to indemnify and hold Clevyre, its affiliates, and its personnel harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising from your use of the Services in breach of these terms or applicable law.
12. Termination
You can stop using the Services at any time by uninstalling the app or cancelling your subscription. We may suspend or terminate your access if you breach these terms, fail to pay, or use the Services in a way that risks harm to other merchants, shoppers, or our infrastructure. Sections relating to payment, intellectual property, disclaimers, liability, indemnity, and dispute resolution survive termination.
13. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top reflects the most recent version. For material changes we will provide reasonable advance notice through the app, our website, or by email. Your continued use of the Services after the effective date constitutes acceptance.
14. Governing law and disputes
These terms are governed by the laws of the jurisdiction in which Clevyre is established, without regard to its conflict-of-laws principles. The parties agree to resolve disputes in good faith first; if that fails, disputes will be submitted to the competent courts of that jurisdiction, unless your local consumer-protection laws give you a non-waivable right to bring the matter elsewhere.
15. Contact
Questions about these terms? Get in touch.